Deconstructing ITSM

15 January 2009

What’s most important in ITSM in 2009?

Filed under: BSM,ITSM — Joe Pearson @ 19:13
Tags: , , , ,

When it comes down to it, the same things as ever as important, with even more of a focus on cutting cost and reducing risk. In South Africa we’re lucky that the sub-prime mortgage mistakes were not made by our banks, and the credit crunch has not so far affected consumers and businesses directly. But global companies are facing hard times, global markets are affecting local suppliers – especially suppliers to the car industry, and global aversion to risk affects – rightly or wrongly – “developing” markets.

Here are some things I suggest will be the greatest focus for companies in 2009: (more…)

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